OUR SERVICES
ASSET MANAGEMENT
We, at Xenia, optimise hotels’ revenue streams and capitalize on
overlooked opportunities. We work on enhancing asset appreciation by
implementing unique strategies of optimising top-line revenues,
bottom-line results and enacting Property Improvement Plans (PIP)
HOTEL
MANAGEMENT
OVERSIGHT
BRAND
AFFILIATION
MERGERS &
ACQUISITION
HOSPITALITY ADVISORY
Xenia provides clients with specialized hospitality advisory, structured to close
operational, commercial and customer experience gaps that challenge clients’
profit maximization. From operational audit and mystery shopping to marketing
and commercial consultancy, our services are disruptive to declining profit
margin.
SALES &
MARKETING
AUDIT
OPERATIONAL
AUDIT
PRE-OPENING
ADVISORY
DIGITAL TRANSFORMATION
Digitalizing operational processes, distribution and channel management is a critical
step to building a customer-centric hotel experience. With sharp focus on
operational efficiency, revenue optimisation, forecasting, benchmarking, customer
satisfaction and retention, we help our clients deploy digital solutions that analyze
big data into functional dashboards for strategic decisions.
CUSTOMER
RELATION
MANAGEMENT
(CRM)
BIG DATA
ANALYSIS & BI